Don't Make Me Think by Steve Krugby Parker on TwosUsability really just means making sure that something works well: that a person of average (or even below average) ability and experience can use the thing—whether it’s a Web site, a fighter jet, or a revolving door—for its intended purpose without getting hopelessly frustratedIf something requires a large investment of time—or looks like it will—it’s less likely to be usedThere is no one “right” way to design Web sitesI should be able to “get it”—what it is and how to use it—without expending any effort thinking about itYou can’t make everything self-evident