😓Communicating when Trust is Low
by faisal.humayun@ · 15 things on Twos
- ✨ Rebuilding trust requires small, positive interactions.
- 💔 Lack of trust can lead to misinterpretations and a trust death spiral.
- ☺️ Acknowledge the difficulty of the conversation beforehand to be intentional with words.
- ✨ Speak tentatively to allow for different perceptions and safer sharing.
- 🍃 Use friendly language, emojis, and buffer words to soften communication.
- 😬 If experiencing a panic response, take a breath before responding to avoid unintentional escalations.
- 🔄 Check assumptions by expressing the "story in your head" and seeking clarification.
- 🌱 Engineer positive interactions, aiming for a ratio of at least five positives to one negative.
- ☺️ Overcommunicate positive intent to prevent misinterpretations in a low-trust environment.
- 😃 Give people the opening to do better by assuming positive intent and providing opportunities for clarification.
- 🤔 Remember the limitations of online communication; consider moving to verbal communication for better understanding.
- 🔄 Resist reading too much into textual communication; keep it simple, overcommunicate intent, and ask for clarity.
- 💼 Value effort, considering factors like neurodiversity or language barriers.
- 🚶♂️ If the other person is not willing to rebuild the relationship, consider moving on.
- 🤔 Be open to the possibility of repairing the relationship for the process to work.