#Progress - Well Served Review
by anika@ · 16 things on Twos
- Move bo and health Yes menu's to Well Served while still running both brands
- Spend money and attract traffic only to Well Served
- All menu additions to be made to WS parallely
- Meet Kartik from Swiggy and discuss, how to reach out to customers
- We can go exclusive on Swiggy and run subs along with Swiggy for Bombay
- Discuss exclusivity perks
- Always look at the complaints number multiblied by 5 to 7 times
- Nitin will have the team taste different dishes from different places and have our chef's review
- Team has to be specific with their review and we will do this every month
- 70 customers on subs per kitchen per day for November by ads - Prateek (numbers to be published every day by Vindy)
- Swiggy/Zomato ratings 4.2 and above - published daily by Vindy
- Complaints check less than or equal to 0.5 - rolling 4 weeks data published daily
- Operational efficiency (KPT++ / Wastage variance) numbers to be published daily as well
- How much are we saving on the procurement side - published weekly (Vikas/Rahul/AB should have visibilty of these numbers)
- Swiggy/Zomato hygiene should be to the point, should look like a professionally run business. Dish discriptions etc. (allergent info and discriptions) published every week
- Folders with sub folders for hygiene pictures updated and uploaded weekly