Writing business email tips
by James tiet · 18 things on Twos
- Set up
- Delay send for 1 minute so that we can rethink or change anything
- Turn on undo function
- Metadata:
- The subject is short and representation for the whole content
- Mark important and include [urgent] in subject to notify reader
- Only to: persons who need to see, cc: persons who are informed
- Content:
- Write the email short, go straight to the points
- Do not use red color as it is only for important one
- Create a document attached to the email, only write summary in the content if the email is too long
- Define clearly next action if we have
- Before sending
- Read as you are receiver again before send (make sure you are understanding what you are writing)
- Check if we already attach files
- After sending
- Send follow up mail after a period