Technical Enablement Plan Outline
by chris.mallow@ · 7 things on Twos
- Identify the objectives: Start by defining what the program is supposed to achieve, such as increasing the technical competency of partners, improving customer satisfaction, or increasing sales.
- Assess partner needs: Conduct surveys and focus groups to understand the current skill levels and areas of improvement needed for partners. This will help you tailor the program to their specific needs.
- Develop a curriculum: Based on the objectives and partner needs, create a comprehensive curriculum that covers all the key technical aspects of the products or services being sold through the channel. This could include online training modules, certification programs, hands-on labs, and in-person workshops.
- Provide resources and tools: Make sure partners have access to the resources and tools they need to be successful, such as sales and technical support, marketing materials, and product demos.
- Implement a system for tracking and measuring success: Establish metrics to track the success of the program and regularly collect feedback from partners to make improvements.
- Offer incentives and rewards: Consider offering incentives and rewards for partners who complete the program and meet certain performance metrics, such as increased sales or customer satisfaction.
- Continuously evaluate and refine: Continuously evaluate the program to identify areas for improvement and make changes as needed. This could involve adding new training modules, adjusting the curriculum, or modifying the incentives and rewards structure.