Ask questions, listen, don't interrupt, be quiet. Intro:. Thank you for taking the time to help us improve Twos. I'll ask a few general questions and then ask you to accomplish some tasks in the app. There are no wrong answers. You can't make mistakes. Think aloud as much as possible: describe what you're looking at and what you're trying to do. Don't worry about hurting our feelings. We are doing this to improve the app, so we need to hear your honest reactions. Ask questions as we go. I may not be able to answer them until the end since we’re interested in how people do when they don’t have someone sitting next to them to help. But if you still have any questions when we’re done I’ll try to answer them then. Do you have any questions? General questions:. How do you remember things? When do you use them? Why do you use them? What does it do well/what could be improved? What else have they tried which failed to solve their problem? Knowing what you know now, who do you think would get the most use out of Twos? Let's start with the onboarding. If you will just complete the steps and ask any questions you have. Did anything confuse you? What do you think you can use Twos for? Okay. Now I would like to take you through a couple exercises. First, let's say you need to go to pick up some things from the store. Can you make a to-do to go to the grocery? Next, you will need butter, milk, and eggs. Where would you write these things in order to remember to pick them up? IF THEY DID NOT CREATE A LIST FOR THEIR ITEMS (and wrote them on Today).. If you wanted to create a more long-term grocery list..how would you do that? Can you move all your grocery items to your grocery list at the same time? If you wanted to learn how to perform this action..where would you look? You've picked up your milk - can you complete this item off your list? If you wanted to learn how to perform this action..where would you look? Now let's say you are at the grocery and you hear a song you want to remember. Can you quickly write down the name of the song “Hey, soul sister“. Can you add this song to your favorite things? If you wanted to learn how to perform this action..where would you look? Can you remove this song from your favorite things? Can you try to see all the days in the past week? Can you search for your grocery list that you created earlier? Can you get back to Today and underline your song name. What are your thoughts of the pro features? Wrap up:. What are your thoughts about your experience, generally? What was the easiest task to accomplish? What was the hardest task to accomplish? What should I have asked you that I didn't? Was the interface easy to understand? When and where do you think someone would use this product? What would keep you from using this product? Would you recommend this product to a family member or a friend?